AIS Expands Collaboration With Netcracker For IT Transformation By CIOTechOutlook Team

AIS Expands Collaboration With Netcracker For IT Transformation

CIOTechOutlook Team | Thursday, 11 January 2024, 06:11 IST

Netcracker Technology announced that Advanced Info Service (AIS), Thailand's largest mobile operator, will consolidate its billing systems for all customers on Netcracker Revenue Management, a component of Netcracker Digital BSS, resulting in faster time to market, a consolidated view of sales and revenue, the ability to bundle products, and a better overall customer experience.

The operator will utilize Netcracker Cloud Platform – and its end-to-end approach to drive business performance and agility – as the foundation for a comprehensive IT infrastructure transformation program. The deployment will also leverage Customer Billing Management and Converged Rating & Charging from Netcracker Revenue Management, along with CI/CD methodologies for continuous and seamless updates, as per business wire.

For a variety of reasons, including a cloud-native IT stack, compliance with important industry standards (such as TM Forum APIs), the ability to deploy in a SaaS model on the customer's cloud, easier team upgrades and operations, and a reduced total cost of ownership, AIS decided to maintain its partnership with Netcracker.

"Having a converged billing platform that conforms to an industry-aligned architecture and supports different deployment models and the ability to test and roll out new products and offers will give us a significant advantage in our market," said Suppachai Panichayunon, Head of Solutions Business Unit at AIS. "With the success we’ve achieved with Netcracker over the years, extending the collaboration will only yield additional positive outcomes."

"Our long history with AIS has given us many opportunities, including this latest engagement," said Yaniv Zilberman, Vice President at Netcracker. "We are excited to take the next step with AIS to help create a next-generation IT landscape that will support current and future business needs."