Oriola and HCLTech Team up To Improve Customer Experience By CIOTechOutlook Team

Oriola and HCLTech Team up To Improve Customer Experience

CIOTechOutlook Team | Wednesday, 27 March 2024, 10:47 IST

HCLTech, a worldwide innovation organization, reported that it has been chosen by Oriola Partnership, a main well-being and prosperity organization working in the Nordic district, to speed up Oriola's digital transformation venture and convey improved customer experiences.

HCLTech will carry out a greenfield SAP S/4HANA and examination environment facilitated on Microsoft Azure to change Oriola's enterprise resource planning (ERP) and enterprise warehouse management (EWM) frameworks in Sweden and Finland.

The arrangement will use Ascend with SAP, conveying a start-to-finish global experience platform (GxP)- an agreeable and approved answer for Oriola. Moving to a coordinated, cloud-based ERP stage will permit Oriola to change and work on their business tasks, empowering them to modernize the application stack and upgrade IT working expenses.

“This strategically important project will allow Oriola to better respond to future customer and business needs, strengthen collaboration across the company, improve transparency and support managing the business in a cross-market operating model. Through a common system, we will strengthen our processes and have access to common data, both of which will support us in serving our customers better,” said Mikael Nurmi, Chief Digital Officer, Oriola.

“We look forward to accelerating Oriola’s business transformation with our strong partnership with SAP and innovative product engineering capabilities,” said Pankaj Tagra, Corporate Vice President, Europe and Africa, HCLTech. “We are delighted to participate in Oriola’s journey to becoming a forerunner in the advanced distribution of pharmaceuticals and in providing advisory services to pharmaceutical companies throughout product lifecycles, while further growing our business in the Nordics region and across the life sciences and pharma sector globally.”