Tecnotree and MiFibra Partner To Transform its Operations Support Systems
CIOTechOutlook Team | Friday, 02 August 2024, 09:04 IST

The partnership's outcomes will enable MiFibra to speed up the expansion of its customer pool, boost customer contentment, and reinforce its market position. It will also make TMForum's open APIs for service qualification and activation accessible, allowing smooth integration and compatibility with different protocols and network elements.
MiFibra will have the capability to maximize the capacity and usage of its network infrastructure, and by effectively managing resources, it will achieve operational excellence.
Carlos Villegas, CEO of MiFibra, said: "The partnership between MiFibra and Tecnotree represents a transformative step towards comprehensive provisioning with greater and better information for commercial and technical customer management. Through this strategic alliance, MiFibra will be able to evolve its commercial and technical service platforms over time by incorporating digital self-management tools for the customer, a proactive communication portal for the customer, and tools for optimizing home equipment."
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